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Message for Requesters

Covid 19 Level 1 Oct,2020 Update

Telephone interpreting TINT and Video Interpreting VIS are DHB’s recommendation when there are any H & S concerns, Face to Face SINT is still available 24/7

Making changes of existing booking
If appointment needs to change/cancel please login your account to make the changes. For further assistance please ring 42211 or 094423211.

Interpreter availability Some of our interpreters may have health condition and not able to do face to face interpreting. Please let us know would Telephone interpreting or video conference be considered when making a face to face booking.

TINT For all TINT requester must ring WATIS when the appointment is ready.

Video Interpreting instruction http://www.asianhealthservices.co.nz/Portals/7/
Docs/Resources/Telehealth_Information_English.pdf

Message for Interpreters

Covid 19 Level 1 Oct 2020 Update

It is very important for all our interpreters to follow Health & Safety guidelines and protocols from the Ministry of Health and Waitematā DHB, and report to WATIS immediately if there is any health & safety concern, especially during the COVID-19 period or any other pandemic situations.
For more info: www.covid19.govt.nz www.waitematadhb.govt.nz/patients-visitors/covid-19-information/


MASK Contractors (interpreters) can also bring their own mask for their own protection purpose : our hospitals/clinical team will accept this if there is no H & S concern

Booking reschedule or changing TINT For any TINT job, WATIS is going to call the interpreter once the requester is ready. Please do NOT call WATIS if you didnt receive any call from us.